geek squad
WASHINGTON - A female Best Buy customer says an employee who promised to transfer her contacts and photos to a newly purchased iPhone burned a CD of her racy photos and invited her to his home to retrieve them.
Sophia Ellison says she hired a Geek Squad employee at the Fair Oaks Best Buy, in Fairfax, Va., to transfer her photos, phone numbers and email addresses when she replaced an older iPhone in April.
Ellison says after learning she had not backed up her data on her home computer, the employee offered to buy the iPhone with a cracked screen she was replacing.
She says he paid her $60 out of his own wallet, and promised to wipe clean her older iPhone after transferring the data to her new iPhone 4s.
A day later, she realized her new iPhone 4s didn't have any of her 900 photos, including suggestive personal photos and a video taken by her young children of themselves, joking after getting out of the shower.
"I felt sick. I felt violated. I felt so embarrassed," Ellison tells WTOP.
Ellison called the Best Buy to complain, and asked a manager to call her.
Instead, the Geek Squad employee called her, promising to retrieve her photos.
"A few days later, he called back to tell me he'd made a CD at his house with all my photos, and when can I come get them. I could pick them up at his house," Ellison said.
Ellison hung up the phone.
Sophia Ellison says she hired a Geek Squad employee at the Fair Oaks Best Buy, in Fairfax, Va., to transfer her photos, phone numbers and email addresses when she replaced an older iPhone in April.
Ellison says after learning she had not backed up her data on her home computer, the employee offered to buy the iPhone with a cracked screen she was replacing.
She says he paid her $60 out of his own wallet, and promised to wipe clean her older iPhone after transferring the data to her new iPhone 4s.
A day later, she realized her new iPhone 4s didn't have any of her 900 photos, including suggestive personal photos and a video taken by her young children of themselves, joking after getting out of the shower.
"I felt sick. I felt violated. I felt so embarrassed," Ellison tells WTOP.
Ellison called the Best Buy to complain, and asked a manager to call her.
Instead, the Geek Squad employee called her, promising to retrieve her photos.
"A few days later, he called back to tell me he'd made a CD at his house with all my photos, and when can I come get them. I could pick them up at his house," Ellison said.
Ellison hung up the phone.

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